Frequently Asked Questions

Frequently asked questions

How do I pay?

Bank transfer with receipt upload (verified within hours), cash at our Lahore office, or secure online card payment.

Are your Umrah visas genuine?

Yes — we process visas electronically through the official Nusuk platform as a licensed operator, and you can verify your visa number directly.

Can I cancel or change a booking?

Yes, subject to airline and hotel policies — see our refund policy page for exact terms per fare and season.

Do you serve customers outside Lahore/Karachi/Islamabad?

Yes, all of Pakistan. Every step — consultation, documents, payment — works online and on WhatsApp.